Frequently Asked Questions about Car Hire
Bookings
Making a car rental booking with us is easy. Simply visit our website and use our user-friendly online booking system. Select your desired vehicle, rental dates, and any additional options, then follow the prompts to confirm your reservation. It’s that simple!
Yes, you can reserve your rental car online, and payment will be processed upon confirmation of your booking. We offer secure payment options to ensure a smooth and worry-free reservation process.
To complete your online booking, you’ll need to provide essential information, including your personal details, travel dates, driver’s license information (we require this is sent post booking), and payment details. Rest assured that your information will be kept secure.
Yes, your online reservation is guaranteed once you receive a confirmation email from us (this isn’t an order email- this will follow this initial booking email). This email serves as proof of your booking and contains all the details you’ll need for your rental, including pickup location and contact information.
Yes, we understand that plans can change. You can modify or cancel your online reservation by contacting our customer support team. Please review our reservation policies for any applicable fees or terms related to modifications or cancellations.
Rentals
The minimum age requirement to rent a car from us is typically 21 years old, this will require your confirmation of age and additional fees apply for those under 26. However, please check our specific age policies and any additional requirements related to younger drivers.
In most cases, you do not need an International Driving Permit (IDP) to rent a car in Cyprus if you have a valid driver’s license from your home country. However, it’s advisable to check the specific requirements based on your country of origin.
Our rental cars typically come with unlimited mileage, allowing you to explore Cyprus without worrying about additional charges. You can extend your rental period by contacting our customer support team, subject to availability.
We offer various insurance options, including Collision Damage Waiver (CDW) and Theft Protection (TP), to provide coverage during your rental. Additional fees may apply depending on the insurance package you select, so please review your options and policies carefully.
In the event of an emergency or breakdown, please contact our 24/7 customer support hotline provided in your rental documents. We’ll provide assistance and guidance to ensure your safety and address any issues promptly.
Account
Creating an account and uploading your driving license is a standard practice that helps us ensure the safety and legality of your rental. It also allows for a smoother and more efficient check-in process when you pick up your rental car.
Depending on your specific rental and local regulations, we may request additional documents or information. To keep your account up to date, simply log in, navigate to the “My Account” section, and follow the prompts to upload any required documents or update your information as needed.
Yes, we take your privacy and data security seriously. Your personal information and documents are stored securely in compliance with relevant data protection regulations. We use encryption and industry-standard security measures to protect your data.
Yes, you can update your account information or documents at any time. We recommend checking your account before your rental period to ensure that all information is accurate and up to date.
To ensure a smooth and legal rental process, we require that you upload and maintain the necessary documents in your account. Failure to do so may result in delays or complications when picking up your rental car, so we encourage you to keep your account up to date.
Hire a car
Call to book
585-346-6021
